Frequently Asked Questions

Ordering from FlyPick Shop is easy! Simply browse our products, add items to your cart, and proceed to checkout. You'll need to provide your shipping information and payment details to complete your order.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. All payments are processed securely through our encrypted checkout system.

Absolutely! We use industry-standard SSL encryption to protect your personal and payment information. We never store your full credit card details on our servers.

Our standard shipping typically takes 3-5 business days within the US. We also offer expedited (2-3 business days) and express (1-2 business days) options at checkout. International shipping times vary by destination.

Yes! We offer free standard shipping on all orders over $50 within the continental US. For orders under $50, a flat shipping rate of $5.99 applies.

Yes, once your order ships, you'll receive a confirmation email with tracking information. You can track your package directly through the carrier's website using the provided tracking number.

We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination. Please note that customers are responsible for any customs fees or import taxes.

We accept returns within 7 days of delivery for most items. Products must be unused, in original condition with all tags attached. Some items like sale products or personalized goods may be final sale.

To initiate a return, please contact our customer service team with your order number. We'll provide you with a return authorization and instructions. Returns without authorization may not be accepted.

Once we receive your return, please allow 3-5 business days for processing. Refunds will be issued to your original payment method. Depending on your bank, it may take additional time for the refund to appear in your account.

We source our products from ethical manufacturers around the world. Each product page includes detailed information about its origin and materials. We're committed to quality and responsible sourcing.

Care instructions vary by product. Please check the care label on your item or the product description on our website for specific care instructions. If you need additional help, our customer service team is happy to assist.

Yes! During checkout, you can select our gift wrapping option for $4.99. We'll wrap your items in beautiful, festive paper and include a gift message if desired.